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Status Open for voting
Categories UX/UI
Created by Guest
Created on Feb 3, 2021

Allow for user authentication with High Assurance in Saleforce.

Starting Feb 1, 2021 Salesforce will begin requiring customers to enable MFA in order to access Salesforce products so the workaround of disabling will be an option.
  • ADMIN RESPONSE
    Sep 8, 2022
    Hi! We are opening this for voting to learn whether this is an issue for many of you. Please share your thoughts with us. Thanks!
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  • Guest
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    Sep 8, 2022
    MFA and High Assurance are two different things. We have supported MFA for years. Do you need MFS support or High Assurance support?
  • Guest
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    Sep 8, 2022
    We do support using MFA already, and do not need it be disabled.
    Starting February 1, 2022, MFA will be required. Session Security Level (Standard vs. High Assurance) is a separate, but related feature.
    When High Assurance sessions are required for an operation, but the current users session is Standard, Salesforce requires the user to reverify their identity in the same session. This relates to MFA in two ways: Logging in with MFA grants a High Assurance session by default, and MFA is an option for reverifying the users identity.
    Currently we do not support operations configured to require High Assurance sessions.

    https://help.salesforce.com/articleView?id=000352937&type=1&mode=1
    https://developer.salesforce.com/docs/atlas.en-us.securityImplGuide.meta/securityImplGuide/admin_sessions.htm
    https://developer.salesforce.com/docs/atlas.en-us.securityImplGuide.meta/securityImplGuide/security_auth_require_ha_session.htm
  • Guest
    Reply
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    Sep 8, 2022
    I would like the capability to keep High Assurance MFA toggled and use Drawloop. Disabling High Assurance occasionally as a workaround is not a workable option.